HELLO !
ABOUT
RANDY LAY
I hold a master's degree in education policy from the University of Rochester, New York, USA, achieved through a prestigious Indonesian government full-ride scholarship. With a decade of experience teaching English to diverse individuals, I've honed my communication skills
across all walks of life.
My journey encompasses education, US military service, policy research, and hands-on training in the hospitality sector. This unique blend positions me as a valuable asset, capable of enhancing communication, cultural sensitivity, and service quality in the realm of hospitality, Bali especially.
HOSPITALITY CONSULTANT
With a diverse background, I believe that proper use of language in a professional environment is crucial to attaining goals and developing networks. The same theory works for hospitality, where I specialize in assisting clients in the F&B industry to instigate a remarkable transformation in service excellence through insightful consultation and meticulous assessment encapsulated within the framework of English language training.
My multifaceted role encompasses:
- Strategic enhancement of restaurant staff’s English language proficiency.
- Strategic refinement of selling methodologies.
- Seamless integration of restaurants’ core values into the fabric of each establishment.